Transfer Agent

Here is how you can reach us:

Call Us at 1-888-216-8056

You can access the Interactive Voice Response system by dialing 1-888-216-8056. The system's interactive menu includes:

  • Request a replacement 1099DIV
  • Report a change of address
  • Request stock transfer instructions
  • Request enrollment material
  • Obtain current share balance
  • Learn status of recent dividend check
  • Verify current dividend re-investment option
  • Duplicate plan option
  • Establish or change personal ID number
  • Sell shares
  • Request stock certificate
  • Check current stock price
  • Obtain dividend information
  • Get all other information

To speak to a representative, please call 1-888-216-8056 between 7 am and 7 pm Eastern Standard Time, Monday through Friday.

Rotary phone callers should remain on the line for a representative.

Shareholders may visit our website at

Shareholders may submit online inquiries via this link:


Write Us

Shareholder correspondence should be mailed to: 
P.O. BOX 505000
Louisville, KY 40233-5000

Overnight correspondence should be sent to: 
462 South 4th Street Suite 1600
Louisville, KY 40202

Please be sure to include your Investor Identification Number on all correspondence.